Tech

AMA partners with Proceedix to provide advanced remote assistance solutions

AMA and Proceedix announced their partnership to provide the most comprehensive solution for remote assistance and work flow support on both mobile and wearable devices.

The flexibility of both XpertEye and Proceedix facilitates a seamless integration of the solutions, maximizing usage and benefit for the end user. This combination empowers technicians and operators with state-of-the-art technology for remote assistance and digital work flow execution.

Headquartered in Rennes/France, AMA develops and commercializes XpertEye, an advanced remote solution. XpertEye is an intuitive, hands-free as well as secure audio-visual communication solution based on smart glasses and other cameras that brings knowledge, expertise and know-how quickly and digitally to any location around the world. AMA runs subsidiaries in Boston/USA, Bucharest/Romania, Cologne/Germany and London/United-Kingdom.

The integration of Proceedix on XpertEye allows the users to display work instructions and procedures on smart glasses, resulting in a significant efficiency improvement, increased responsiveness and reduced time spent on administrative processes. The alliance of these two solutions disrupts the traditional way of operating. This solution is part of the Industry 4.0 evolution, changing the way people do their job.

“We experience a growing interest of companies in the usage of smart glasses for work execution. At every industrial site, there are a number of use cases for smart glasses. There is always a critical procedure that needs to be performed hands-free. By adding XpertEye’s real-time support or remote assistance to the operator, we truly have a winning combination,” Peter Verstraeten, CEO Proceedix stated.

“Proceedix Service-based central platform to manage enterprise procedures is a perfect match with AMA XpertEye advanced remote assistance solutions. The teaming up of these two advanced technology companies now enables both teams to provide a comprehensive service for the greater success of our customers,” Christian Guillemot, CEO AMA XpertEye mentioned.

Proceedix is a Software as a Service-based central platform to manage enterprise procedures, work instructions and inspections in an easy way, while making the remote execution paperless and mobile.

XpertEye, by AMA, is an advanced remote solution using a variety of smart glasses and similar equipped devices to bridge the distances between people in need of immediate assistance and those able to help, whether it be either for industrial, energy or healthcare purposes.

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